PRIVACY POLICY

At Eagle Rent a Car, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information when you use our services.

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Information We Collect:

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• Personal details you provide to us, such as your name, contact information, date of birth, driver’s license details, passport, and payment information.

• Rental information including rental dates, vehicle type, and preferences.

• Information from third parties such as booking platforms, insurance providers, or partners that assist in providing our services.

Use of Your Information:

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We use your information to:

• Facilitate your vehicle rental and manage your reservation.

• Provide customer service and support.

• Comply with legal obligations and prevent fraud.

• Improve our services and communicate offers relevant to you.

Sharing Your Information:

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We may share your data with trusted third parties such as:

• Rental partners and service providers.

• Insurance companies when required.

• Legal authorities if mandated by law.

Security:

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We implement appropriate technical and organizational measures to safeguard your data against unauthorized access or disclosure.

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Your Rights:

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You have the right to access, correct, or delete your personal information held by us. You may also object to certain uses of your data or withdraw your consent where applicable.

For any questions or requests regarding your privacy, please contact us through our website or customer service channels.

By using Eagle Rent a Car services, you consent to this Privacy Policy.

We use cookies to improve your browsing experience and provide the services you expect from our website.

What are cookies?

Cookies are small text files placed on your device by websites you visit. They help the website remember your preferences and improve functionality.

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Types of cookies we use:

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• Essential cookies: Necessary for the website to function properly, such as security and accessibility features.

• Analytical cookies: Help us understand how visitors use our site, so we can improve it. These may track pages visited, time spent, and usage patterns.

• Marketing cookies: Used to deliver advertisements relevant to your interests and measure the effectiveness of our campaigns.

• Functional cookies: Remember your preferences and help personalize your experience.

Third-party cookies:

Our site may include cookies from social media networks and advertising partners. We do not control these cookies, so we recommend reviewing their privacy policies separately.

Your choices:

You can manage or disable cookies in your browser settings. However, disabling certain cookies may affect the functionality of our website.

By continuing to use our site, you consent to our use of cookies in accordance with this policy.

If you have any questions about our cookie practices, please contact us.

This policy is straightforward and designed to provide transparency and compliance with user expectations. It can be modified if you have specific cookie management tools or legal requirements.

At Eagle Rent a Car, we aim to make your rental experience seamless and hassle-free. Please review our return policy below to ensure a smooth vehicle return process.

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Return Time Frame:

You are required to return the vehicle within the specified rental period. Late returns may incur additional charges, and we kindly ask you to inform us as soon as possible if you expect to return the vehicle late.

Vehicle Condition:

The vehicle must be returned in the same condition as when rented, with a full tank of fuel, and free of any damage or excessive dirt. Failure to meet these conditions may result in additional fees.

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Fuel Policy:

The vehicle must be returned with the same level of fuel as at the start of the rental. If not, a refueling charge will apply based on the current fuel rate.

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Additional Charges:

Additional fees may include, but are not limited to, late return, fuel discrepancies, damage, or missing accessories (such as GPS or child seats). All extra charges will be billed to the renter's deposit source.

Procedure:

To return the vehicle, please park at the designated area, contact our team if needed, and hand over the keys. A vehicle inspection will be conducted to assess its condition. Once approved, the deposit will be refunded or settled accordingly.

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Important
For a smooth return process, please ensure that all personal belongings are removed from the vehicle and that the vehicle is returned with the necessary documentation.

If you have any questions about our return policy or need assistance, contact our customer service team.

Thank you for choosing Eagle Rent a Car — we look forward to serving your travel needs!